1. Overview & Scope
DSE AI Solutions ("we," "our," or "us") provides autonomous marketing systems, Answer Engine Optimization (AEO), B2B demand generation engines, content pipelines, and AI marketing data audits to enterprise clients across North America, Europe, and globally.
This Privacy Policy governs the manner in which DSE AI Solutions collects, uses, maintains, and discloses information collected from visitors to our website (dseaisolutions.com), enterprise clients utilizing our automated growth stacks, subscribers to our Growth Dispatch intelligence hub, and users engaging with our interactive sandbox demos and audit tools.
By accessing our website, requesting an AI audit, or partnering with DSE AI Solutions for autonomous growth services, you acknowledge the data handling practices outlined in this policy.
2. Information We Collect
Depending on your engagement with our platform and autonomous services, we collect three distinct tiers of data:
- Directly Provided Business Data: Information you submit when scheduling a strategy consultation, requesting an AI audit, or subscribing to our intelligence reports (such as Full Name, Corporate Email Address, Company Name, Job Title, Annual Marketing Budget, and Growth Objectives).
- Client Integration & Telemetry Data: When we configure autonomous marketing workflows, you may grant authenticated API access to marketing stacks (such as HubSpot, Salesforce, Google Ads, LinkedIn Ads, or custom webhooks). We process performance metrics, conversion signals, lead velocity data, and brand tone guidelines required for agentic execution.
- Automated Technical & Telemetry Data: Information automatically captured when interacting with our digital interfaces, including IP addresses, browser user-agent, operating system, referral URLs, session telemetry, and heat-map interactions.
| Category | Examples | Legal Basis (GDPR Art. 6) |
|---|---|---|
| Contact & Lead Data | Name, work email, phone, company website | Consent / Legitimate Interest |
| Marketing Telemetry | CPA, ROAS, conversion events, CRM lead stages | Contractual Performance |
| Usage & Analytics | Page views, scroll depth, session duration | Legitimate Interest / Consent |
| Diagnostic Logs | API error logs, token response latencies | Security & Service Integrity |
3. AI Processing & Zero-Training Policy
Because our core competency revolves around high-velocity autonomous marketing and AEO algorithms, we adhere to rigorous ethical and contractual safeguards regarding Artificial Intelligence model interaction:
Non-Training Guarantee: Under no circumstances is client-provided proprietary data, lead intelligence, or proprietary brand copy ingested into public Large Language Model (LLM) training datasets.
- Enterprise API Agreements: All programmatic calls orchestrated by the Scarpian Reasoning Engine (SRE) to underlying foundation models (including OpenAI Enterprise APIs, Anthropic Claude Enterprise, and Google Cloud Vertex AI) are conducted under commercial B2B terms that explicitly disable data retention for model improvement or training.
- Ephemeral Processing Pipelines: Data routed through our autonomous content generators, lead enrichment parsers, or AEO optimization pipelines is processed in-memory and retained only for the duration required to complete the deterministic task.
- Isolated Client Workspaces: Client marketing assets, CRM connections, and fine-tuned system instructions are strictly siloed in partitioned environments to prevent cross-tenant data leakage.
4. How We Use Information
DSE AI Solutions uses collected information exclusively for the following legitimate commercial and operational purposes:
- Autonomous Campaign Orchestration: Deploying automated lead qualification engines, multi-channel dynamic creative generation, and programmatic bidding adjustments.
- AI Marketing & AEO Audits: Analyzing your brand's visibility across LLM answer engines (Perplexity, ChatGPT, Gemini, Scarpian, Copilot) and identifying high-intent search gaps.
- Client Communication: Sending operational updates, project milestones, strategy decks, and billing notices.
- Research & Thought Leadership: Delivering the Growth Dispatch newsletter and tactical engineering playbooks (with one-click unsubscribe options).
- Security & Anti-Fraud: Protecting our web infrastructure and client endpoints against DDoS attacks, automated scraping, and unauthorized intrusions.
5. Third-Party Subprocessors & Stack
We partner with vetted, enterprise-grade cloud providers to deliver scalable, secure infrastructure. Our verified subprocessors include:
| Subprocessor | Role / Function | Location & Compliance |
|---|---|---|
| Scarpian Micro-Compute (SMC) | Hosting, Cryptographic L7 delivery, Zero-Idle-Cost edge deployment | USA / EU (Tier-1 SOC 2, ISO 27001) |
| OpenAI / Anthropic | Enterprise LLM inference APIs (Zero Data Retention) | USA (SOC 2 Type II) |
| Google Cloud Platform | Data analytics, cloud storage, Vertex AI infrastructure | Global (ISO 27001, FedRAMP) |
| HubSpot / Zapier | Authorized CRM synchronization & webhook orchestration | USA / EU (GDPR Compliant) |
We maintain signed Data Processing Addendums (DPAs) with all subprocessors requiring equivalent data protection and security standards.
6. Security Standards & Encryption
We maintain comprehensive technical and organizational measures (TOMs) designed to ensure a level of security appropriate to the risk of enterprise data processing:
- Encryption in Transit: All HTTP traffic is strictly enforced via TLS 1.3 encryption with modern cipher suites and HSTS headers.
- Encryption at Rest: All database volumes, backups, and audit artifacts are encrypted using industry-standard AES-256 protocols.
- Principle of Least Privilege (PoLP): Access to client environments and production systems is restricted to authorized personnel with hardware-backed Multi-Factor Authentication (MFA).
- Continuous Vulnerability Audits: Automated code scanning, dependency tracking, and regular penetration testing.
7. Data Retention & Erasure Protocols
We retain personal and client data only for as long as necessary to fulfill the business purposes for which it was collected:
- Prospective Inquiries & Free Audits: Retained for 180 days post-inquiry to provide follow-up benchmarks, after which records are automatically archived or purged.
- Active Client Engagements: Maintained for the duration of the Master Services Agreement (MSA) plus statutory tax and accounting retention requirements.
- Immediate Deletion Upon Request: You may request complete cryptographic erasure of your data at any time by emailing our data team.
8. Your Legal Privacy Rights
Depending on your geographic location and applicable data protection legislation (including the EU General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act as amended by the CPRA), you hold comprehensive statutory rights:
- Right of Access & Portability: Obtain a structured copy of the personal information we hold regarding your account.
- Right to Rectification: Request correction of inaccurate or incomplete corporate/personal records.
- Right to Erasure ("Right to Be Forgotten"): Request immediate permanent deletion of your data.
- Right to Restrict or Object: Object to automated processing, profiling, or direct marketing communications.
- Non-Discrimination: We will never discriminate against you, adjust service pricing, or degrade system features for exercising your privacy rights.
To exercise any of these rights, submit a verified request to privacy@dseaisolutions.com. We respond to all verified statutory requests within 30 days.
10. Contact & Data Protection Officer
If you have questions, feedback, or concerns regarding this Privacy Policy, our zero-training AI architecture, or our data handling practices, please contact our Data Protection Officer: